Clinical Counseling at ACCFS
“Without counsel purposes are disappointed: but in the multitude of counsellors they are established.” (Proverbs 15:22)
For many people, deciding to go to counseling is a big step. People come to counseling for many reasons. Sometimes it’s due to a current stressful situation that has come up in their lives while, other times, problems have been chronic and long-standing. Some people come to counseling out of desperation or a “last ditch” effort, while others work with a counselor to prevent problems or to enrich an already good relationship.
What types of issues do the ACCFS clinical counselors help people with?
The list of issues below is not exhaustive, but provides a good sampling of the types of issues that the clinical counselors at ACCFS work with:
|Marriage and Family Issues||Clinical Issues||Adjustment Issues|
|Premarital Counseling||Depression (all types)||Grief & Loss|
|Marriage Enrichment||Stress and Anxiety||Self-Worth Issues|
|Marital Conflict & Distress||Panic Attacks||Perfectionism|
|Family Conflicts||Obsessive-Compulsive Disorder & Scrupulosity||Life Transitions|
|Blended-Family Issues||Abuse & Trauma||Social Skills Training|
|Parenting||Coping with Serious or Chronic Medical Conditions||Anger Management|
|Attachment & Bonding||Pornography & Sexual Addiction||Loneliness|
Who are your clinical counselors and what kind of counseling do they do?
Each of the ACCFS Clinical Counselors has at least a Master’s degree in counseling or a related field. They all strive to provide the highest quality of clinical care while being respectful of and supportive to each client’s faith. Put another way, our goal is clinical excellence with biblical integrity. We invite you read the ACCFS Counseling Philosophy (163 kb).
What ages of clients do you work with?
Our agency serves children, teens, adults, and seniors.
Do you see people who don’t attend an Apostolic Christian Church?
Yes. Galatians 6:10 says, "As we have therefore opportunity, let us do good unto all men, especially unto them who are of the household of faith." In that spirit and as time and resources allow, we are happy to serve anyone we can.
What if I have some questions, but don't know if I need counseling or not?
If you or someone you know is struggling with an issue and would like to talk it over with one of the ACCFS counselors, you may call the ACCFS office (309-263-5536 or 877-370-9988) and set up a triage call for that purpose. A triage call is a free, confidential, thirty-minute phone call with a counselor for the purpose of helping the caller determine possible options for further assistance. Possible outcomes of a triage call could include recommendations for a specific book or other resource, a referral to a counselor in your area that has been screened by ACCFS or an appointment with an ACCFS counselor (in office or remotely).
I would like to start counseling with an ACCFS clinical counselor. How do I get that set up?
Call the ACCFS office (309-263-5536 or 877-370-9988) during normal business hours and one of the ACCFS receptionists will be glad to help you. You will be asked for some basic contact information and a few questions to determine which counselor would best serve your needs. Depending on your needs and counselor availability, you may be scheduled for a counseling appointment or for a free triage call where an ACCFS counselor can learn more about your situation. Based on your needs and location, you will then be scheduled for an appointment at an ACCFS office, or for remote counseling with a counselor at ACCFS.
What are your fees for clinical counseling?
We have fees for counseling-related services, including a sliding fee scale based on family income. For more detailed information read ACCFS fees for clinical counseling.
Does ACCFS turn in bills to insurance?
No, ACCFS does not participate in any insurance panels and does not bill insurance carriers. However, we can provide clients with the proper documentation of services so that they can send their counseling bills to their insurance carrier. Before you come in for your first session, ACCFS needs to know if you will be submitting a claim to an insurance carrier. Clients need to check with their insurance carrier to learn the extent of mental health services coverage they have.
If you decide to submit claims to your insurance carrier, the sliding fee scale cannot be used and the counselor’s full rate will be used. Your invoice(s) will contain a CPT/procedure code and a diagnosis code that is required by insurance carriers. You will be responsible for turning in all paperwork to the insurance carrier. You will be asked to pay the full rate at the time of receiving services. Also, you will need to allow ACCFS permission to release any information necessary to answer insurance companies’ questions about your claim.
If you decide to not submit claims to an insurance carrier, you can use the sliding fee scale. Your invoice(s) will not contain a CPT code or a diagnosis code and should not be submitted to insurance carriers. You have a responsibility to pay the rate that is agreed upon from the sliding fee rate schedule at the time of receiving services.
What other policies do you have?
- Confidentiality (151 kb)
- Release of Information and Emergencies (123 kb)
- Notice of Privacy Practices (144 kb)
- Consent for Treatment (175 kb)
Additional Information (180 kb) about counseling at ACCFS includes our expectations for you as a client, what you can expect from your therapist, and how needs for medication and psychological testing are handled.
What is Remote Counseling?
Remote counseling allows ACCFS to provide counseling services to clients who cannot physically travel to an ACCFS office. It is designed especially for those who live in areas where appropriate counseling services are not available. There are currently two methods of doing remote counseling with ACCFS:
- Telephone: The client needs to be in a private place to communicate by phone to the counselor who will be in his or her office. The session will start with the counselor calling the phone number supplied by the client.
- Video Conferencing: The client needs a broadband Internet connection and a webcam for this option. Before the first session, the client will receive instructions on how to go to a private and secured website to start the video session with the counselor. A big advantage of video counseling is that it allows the counselor to see non-verbal communication such as facial expressions and posture.
Remote counseling is performed in much the same way as if the client was physically coming to the office in Morton. The counselor and client have regular appointment times and the client is given “homework” to do between sessions, etc. It is important to note that while many situations can be addressed effectively through remote counseling, there are some situations for which it is not recommended. Therefore, ACCFS counselors do a screening of each case to ensure that an appropriate type of care is recommended. Counselors consider several criteria, such as the nature of the issue, social support, and emergency considerations to make this decision.
What if I need a referral to another counselor?
When needed, ACCFS counselors will provide you with a referral to another qualified mental health professional. Sometimes this occurs because all of the counselors at ACCFS have full caseloads. Other times this occurs because a client's issues require a specialty that ACCFS staff does not have. Finally, if we determine that you would be better served by a counselor near you or you prefer to be seen by someone else, we can help you locate a mental health professional appropriate for your situation. We recommend that you read What to Expect from Counseling (346 kb) so you can be as well-informed as possible.